We do not accept returns or exchanges unless the item you purchased is defective. If you
receive a defective item, please contact us within 24 hours at 085-8627713 or email with details/photos of the product and the defect. You
can send the item you consider defective to:

Purple Lotus
21 Barronstrand Street

John Roberts Square



X91 N634

Or contact us and we will arrange the courier to pick it up. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.